BAD CUSTOMER SERVICE !! Will never go back!!
She didn't pay attention to what I wanted done. I wanted an asymmetrical bob and to leave the front alone "do not cut" She gave me a straight bob every layer cut the same length including the front. She rushed through it because a friend came in wanted his hair touched up. I will never go into this Salon again.
I went in and showed pictures of what I wanted and even clearly stated many times I did not want short hair. (Ps my hair was down past the middle of my back) I wanted a medium haircut.. cutting it right about the top of my bust line ... the hair stylist took clippers and chopped my hair off to my shoulders! Horrible horrible and then asked me “what’s wrong, is it to short” when I was clearly displeased! I will never return or recommend.
Stylist was very gentle (i have a sensitive head), did an awesome job cutting and styling, and was very polite and professional! Would recommend and would go back!
Smartstyle Hair Salon is a US Hair Care Studio based in Alcoa, Tennessee. Smartstyle Hair Salon is located at 1030 Hunters Crossing, Alcoa, TN 37701, USA.
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