I have been a customer here since they opened their first shop on Harper ave in Maryville. I have always been very well taken care of even when I have come in with the most random of issues. I know I can just drop off a vehicle, give them a call and it will be fixed at the agreed upon price. I use both Maryville/Alcoa shops interchangeably depending on which ones closer, both have the same level of excellent customer service and knowledgeable staff.
Took my car there back in 2013 because of transmission slippage on my Outback. They went through 3 transmissions and could not get the AWD to work. When they were putting in the first one, The guy came out and said that they could not get the gear timing right between the front and rear wheels. I told them to just make it front wheel drive until they got another transmission. When I told him that, the light bulb over his head turned on and I'm not even a mechanic! It ran great as a front wheel drive car. I even went as far as buying another transmission in Morristown and picking it up and delivering it to them. (I guess they don't know how to order auto parts). They put that one in and the gearing on the rear wheels still could not be timed right. They then got another transmission and put it in. I test drove it and it shuddered and skipped horribly! When I came back they asked me if it was like that when I brought it in.. Seriously? no, it actually ran normal with the exception of gear skipping. When I test drove it, I noticed that my back seat was scattered with stuff from my tool bag. Guess what..they did NOT lock my car and someone broke in it and stole over 300 dollars worth of tools and other things! Eric said "I will take care of it"..I gave him a police report and he still has not reimbursed me! Still nothing even after 4 years! Where is my reimbursement Eric?
5 stars! I recommend these guys to anyone and everyone who ask me where to go for car problems. They are not a chain where a snakey salesman lies to you and up charges for everything. These guys are fair and honest and I appreciate there service. Thank you Jeremy and team!
Went for an oil change at 12:50 only 1 car there to be serviced told me they were going to lunch and it would be 2:30 before they could do it. So hour and a half lunch mind you there were 5 people working. I know where I work we would have just worked the extra 15 minutes and went to lunch later as upposed to putting off the 15 minute job for an hour and a half wth
Great company. Jeremy and the staff on Gill St. are great. Can't say enough about all my experiences with them. Highly recommend their shop.
Auto Pro Tires Services is a US Car Repair based in Alcoa, Tennessee. Auto Pro Tires Services is located at 262 Gill St, Alcoa, TN 37701, USA.
Please contact with Auto Pro Tires Services using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Auto Pro Tires Services opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Alcoa