Although the hotel needs a major overhaul...it is definitely worth the money to stay. Extremely dog friendly and internet was fast. A great location, close to where we needed to be and easy access to the main road(Alcoa Hwy). There are 3 restaurants within a very short walk(across the road) and the staff was very nice.
I have a couple complaints though. I did see a couple bugs in my room, but nothing disgusting like roaches or anything, but a few ants and a moth. You could also tell the furniture was pretty aged and there were pieces that were visibly broken but still functional. Also lots of noise from people walking in the floors above.
Overall, for what you get, it is soooo worth the cost. I don't think I've stayed in a hotel with this many amenities for this cheap. And the complimentary breakfast is fantastic! Good towels, good showers, comfortably firm beds, and the extended stay guests don't run amok like they do at other places. Great service up at the desk!
About what you would expect from this type of hotel. The rooms are just large enough to fit everything you need and no larger. The bed hasn't been updated in years - mattress sinks to the center, and it smells musty. The bathroom is the same, looks like it was done in the 90s. The kitchen is decent but no oven and very minimally stocked with cookware. All in all you get what you pay for.
Overall, those complaints are not major at all and only lose it a star or star and a half in my book. Would definitely stay here again.
The rooms are comfortable and clean. Breakfast is fairly good, and coffee is tasty. Staff are all friendly and accommodating. Laundry facilities are not great; only one of three washers was working while we were there. This mattered to us as our family of four lived in a hotel room for a couple weeks due to delay in home closing; it might not matter much to most.
Have stayed here multiple times over the past few years. Rooms are excellent, staff friendly, priced accordingly. Would highly recommend.
Mainstay Suites is a US Lodging based in Alcoa, Tennessee. Mainstay Suites is located at 361 Fountain View Cir, Alcoa, TN 37701, USA.
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