motel was fine. check in and out was fine but saw severa bugs in our room and a strange smell from the laundry room.
Go somewhere else. Employees were rude. Front desk guy was never there. We constantly had to get a new key. No electricity the 1st night. Found a broken crack pipe in the room. Hotel cancelled the room 1 day early. Made my pregnant daughter sit outside the room while she waited for me even though the room was paid for. The room stunk. The maid service entered with a do not disturb sign. Worst experience ever!!
DO NOT STAY HERE! Checked in around 10pm. Checked out at 11pm and received refund from Expedia. after sitting on the bed for 2 minutes I felt a bug land on my leg. Turned out to be a flea and the bed/carpet was infested with them. Now have roughly 50 flea bites. Do yourself a favor and spend an additional $20 and stay at another hotel nearby (Candlewood Suites was great). There are 3 or 4 hotels less than 2mi from this hotel.
Front desk attendant was helpful. The room was sufficient but smelled like cigarettes, as well as the bedding. The power outlets are inconveniently placed.
You get what you pay for. Rooms are adequate, haven't seen any bugs. Bed is comfortable. People have been very friendly.
M Star Hotel is a US Lodging based in Alcoa, Tennessee. M Star Hotel is located at 2962 Alcoa Hwy, Alcoa, TN 37701, USA.
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